*Request: The request must be made preferably 35 days in advance to allow for the creation and possible changes before product approval

 * Production: customization and production will only begin after approval of the budget and approval of the creation, sent by email, and can not be changed after being checked and approved by them
 

* Delivery: The deliveries in São Paulo (capital) will be scheduled as soon as the order is ready. Deliveries outside São Paulo will be made according to the freight requested / paid by the customer, and will be made by the carriers indicated by the same. The request will be checked out of AA Gifts, and we will
take care of it until leaving the Office of the same
 

* Payment: 50% of signal to release the order, and 50% in withdrawal of the product for release of the delivery

* Packaging: The value of the packaging is charged separately according to the customer needs